Maintenance and Repair Services
The service center of System Group Kazakhstan LLC provides installation, configuration, commissioning, warranty repair and maintenance services for trade, warehouse and production automation equipment.
Service List
Service center specialists provide a full range of services for launching stores and warehouses — from equipment installation to configuration and maintenance during operation.
SLA (Service Level Egreement)
When concluding service contracts, all work is subject to pre-agreed SLA standards and deadlines.
Warranty Repair. Direct contracts with manufacturers allow SystemGroup Kazakhstan to perform warranty repairs of equipment.
Non-warranty Repair. We restore equipment after the warranty period expires or in case of non-warranty breakdown.
Service Maintenance. An SLA contract with a partner simplifies maintenance, repair and cost planning.
Installation. We install equipment at the operating site and connect it to other systems.
Configuration. The service includes configuring software and equipment for the client's business processes.
Commissioning. Includes a set of work to prepare equipment for operation in working mode.
Service Types
The service center performs both one-time work on request and provides comprehensive maintenance for retail chains and other enterprises under contractual service support for equipment fleet.
